.Five9 (FIVN) has actually been actually granted the 2024 Aragon Study Technology Honor for AI Connect with Centers and called an Innovator in two Aragon Analysis World reports: artificial intelligence Broker Platforms in the ICC, 2025, and also Intelligent Connect With Facility, 2025. The provider was actually acknowledged as the absolute most critical provider in the artificial intelligence Agent Operating systems report.At the primary of Five9’s advancement is their sight for The brand-new CX, where Artificial Intelligence Agents and also AI-empowered Human Agents team up to supply hyper-personalized client experiences. The company recently offered new advancements including Five9 GenAI Studio, Five9 GeniusAI, as well as Five9 AI Agents.The award existed at Aragon Transform 2024 on December 10, 2024, recognizing Five9’s visionary use of innovation in market progression as well as disruption.Five9 (FIVN) ha ricevuto il premio Aragon Investigation Innovation Award 2024 per i Centri di Contatto AI ed u00e8 stata nominata Forerunner in as a result of rapporti di Aragon Research Entire world: Piattaforme di Agenti AI nell’ ICC, 2025, e Centro di Contatto Intelligente, 2025.
L’azienda u00e8 stata riconosciuta come il fornitore piu00f9 strategico nel rapporto sulle Piattaforme di Agenti AI.Al centro dell’ innovazione di Five9 c’ u00e8 Los Angeles loro visione per The brand-new CX, jumped Agenti artificial intelligence e Agenti Umani potenziati dall’ AI collaborano every offrire esperienze clienti estremamente personalizzate. Di recente, l’azienda ha introdotto nuovi progressi tra cui Five9 GenAI Center, Five9 GeniusAI e Five9 AI Agents.Il premio u00e8 stato consegnato durante l’Aragon Transform 2024 il 10 dicembre 2024, riconoscendo l’uso visionario della tecnologia da parte di Five9 nell’ evoluzione e nella interruption del mercato.Five9 (FIVN) ha sido galardonada disadvantage el Premio Aragon Investigation Advancement 2024 por sus Centros de Contacto AI y nombrada Lu00edder en dos informes de Aragon Research study Entire world: Plataformas de Agentes AI en la ICC, 2025, y Centro de Contacto Inteligente, 2025. Los angeles compau00f1u00eda fue reconocida como el proveedor mu00e1s estratu00e9gico en el informe sobre Plataformas de Agentes AI.En el corazu00f3n de la innovaciu00f3n de Five9 se encuentra su visiu00f3n para The NEW CX, donde Agentes artificial intelligence y Agentes Humanos potenciados por AI colaboran para ofrecer experiencias de cliente hiperpersonalizadas.
Recientemente, la empresa ha introducido nuevos avances, incluyendo Five9 GenAI Center, Five9 GeniusAI y Five9 AI Agents.El premio fue presentado en Aragon Transform 2024 el 10 de diciembre de 2024, reconociendo el uso visionario de la tecnologu00eda por parte de Five9 en Los Angeles evoluciu00f3n y disrupciu00f3n del mercado.Five9 (FIVN) AI 2024,: ICC AI, 2025, 2025. AI. Five9 AI AI The NEW CX.
Five9 GenAI Workshop, Five9 GeniusAI Five9 Artificial Intelligence Brokers. 2024 12 10 2024, Five9. Five9( FIVN) a reu00e7u le Prix d’Innovation Aragon Research 2024 pour les Centres de Get in touch with AI et a u00e9tu00e9 nommu00e9e Innovator dans deux rapports d’Aragon Investigation World: Plates-formes d’Agents artificial intelligence dans l’ICC, 2025, et Facility de Get in touch with Intelligent, 2025.
L’entreprise a u00e9tu00e9 reconnue comme le fournisseur le plus stratu00e9gique dans le relationship sur les Plates-formes d’Agents AI.Au cu0153ur de l’innovation de Five9 se trouve leur dream put The brand-new CX, ou00f9 Representatives artificial intelligence et Brokers Humains soutenus the same level l’AI collaborent pour offrir des expu00e9riences customers hyper-personnalisu00e9es. Ru00e9cemment, l’entreprise a introduit de nouvelles avancu00e9es, notamment Five9 GenAI Studio, Five9 GeniusAI et Five9 AI Agents.Le prix a u00e9tu00e9 remis lors d’Aragon Transform 2024 le 10 du00e9cembre 2024, reconnaissant l’utilisation visionnaire de la technologie par Five9 dans l’u00e9volution et Los Angeles disruption du marchu00e9. Five9( FIVN) wurde mit dem Aragon Study Advancement Honor 2024 fu00fcr AI-Kontaktzentren ausgezeichnet und als Forerunner in zwei Aragon Research Entire world- Berichten benannt: AI-Agenten-Plattformen im ICC, 2025, und Intelligentes Kontaktzentrum, 2025.
Das Unternehmen wurde als strategischster Anbieter im Bericht u00fcber AI-Agenten-Plattformen anerkannt.Im Mittelpunkt der Technology von Five9 steht ihre Dream fu00fcr The NEW CX, in der AI-Agenten und von AI unterstu00fctzte menschliche Agenten zusammenarbeiten, um hyper-personalisierte Kundenerlebnisse zu schaffen. Das Unternehmen hat ku00fcrzlich neue Fortschritte eingefu00fchrt, darunter Five9 GenAI Center, Five9 GeniusAI und Five9 AI Agents.Der Preis wurde am actually 10. Dezember 2024 bei Aragon Transform 2024 verliehen und wu00fcrdigte Five9s visionu00e4re Nutzung von Technologie zur Marktentwicklung und- veru00e4nderung.
12/11/2024- 11:30 AM. The business was also called a Leader in The Aragon Research Study Globe for AI Agent Platforms in the ICC, 2025 and also Aragon Research Study Entire World for Intelligent Call Facility, 2025. SAN RAMON, Calif.– (BUSINESS CABLE)–.
Five9 (Nasdaq: FIVN), supplier of the Smart CX System, has been named a champion of the 2024 Aragon Analysis Technology Award for Artificial Intelligence Call Centers. In addition, Five9 has been actually named a Forerunner in two Aragon Research Entire world files: artificial intelligence Broker Platforms in the ICC, 2025, and Intelligent Connect With Facility, 2025. This acknowledgment from Aragon Analysis underscores Five9’s position as an innovator in AI-elevated CX.
The Artificial Intelligence Agent Platforms in the ICC, 2025 document positions Five9 as the best
key merchant measured in
the document, recognizing Five9 s important vision for AI-driven innovation in CX. At the primary of the advancement is actually Five9’s concept for The NEW CX where Artificial Intelligence Brokers and also AI-empowered Human being Representatives team up to supply hyper-personalized, effortless consumer experiences. By enabling services to supply transformative consumer interactions while decreasing costs and strengthening efficiency, Five9 is establishing brand-new requirements for AI-powered answers in the connect with center field.
AI is foundational for developing extraordinary client expertises, and also our company are honored to be recognized by AragonResearch study as ingenious for our initiatives to propel the intelligent connect with center forward, stated Jonathan Rosenberg, Chief Technology Officer and also Chief of Artificial Intelligence, Five9. Our focus has been, as well as will certainly remain to be, assisting businesses supply those knowledge with simple resources as well as functionalities. Along with each brand new development, our experts take a breakthrough for each Five9 and for the sector all at once.
The Aragon Investigation Development honor recognizes carriers leveraging ideal use modern technology to certainly not simply adapt as markets transform, but to actively interrupt and also educate how their markets are going to develop. Five9 was formally presented with the award on December 10, 2024, at Aragon Transform 2024, the annual Aragon Research awards event.Five9’s devotion to innovation, specifically its own eyesight for blending AI Agents as well as AI-empowered Human Being Professionals, is actually setting a brand new standard for exactly how organizations can provide hyper-personalized and also seamless consumer expertises, said Jim Lundy, Owner, CEO as well as Lead Professional, Aragon Research Study. This award as well as record identification improves Five9’s dedication to delivering AI advancements for CX.
Earlier this year, the firm launched brand-new improvements, featuring Five9 GenAI Center, Five9 GeniusAI, and Five9 Artificial Intelligence Agents, that enhance the means providers move toward CX, driving better end results for each clients as well as representatives. About Five9. The Five9 Intelligent CX Platform, powered through Five9 Genius AI, offers a comprehensive room of solutions to power AI-elevated consumer experiences that deliver much better service end results as well as Bring Joy to CX.
Our unified cloud-native offering makes it possible for hyper-personalized consumer experiences and also more empowered workers, bring in every client communication a lot more linked, uncomplicated, and also private. Trusted by 2,500 +clients and 1,400+ partners internationally, Five9 brings together the energy of AI, our system, as well as our individuals to steer AI-elevated CX.For more details, visit www.five9.com. Engage with our company @Five9, LinkedIn, Facebook, Blog.
u00a9 2024 Aragon Analysis, Inc. and/or its Affiliates. All Liberties Reserved.
The identification of an Aragon Analysis award victor is actually not a recommendation by Aragon Research study of any merchant, product, or company. Perspective resource variation on businesswire.com: https://www.businesswire.com/news/home/20241211589484/en/. Hannah Blackington.
Corporate Communications Director. Press@five9.com. Source: Five9.
FREQUENTLY ASKED QUESTION. What significant awards performed Five9( FIVN) succeed in 2024 from Aragon Research? Five9 succeeded the 2024 Aragon Research Innovation Honor for AI Connect With Centers and also was named a Forerunner in two Aragon Research study Entire world files: artificial intelligence Broker Platforms in the ICC, 2025, and Intelligent Contact Facility, 2025.
What new AI items did Five9( FIVN) present in 2024? Five9 presented Five9 GenAI Center, Five9 GeniusAI, and Five9 AI Agents to change customer knowledge monitoring.Exactly how carries out Five9’s( FIVN )BRAND-NEW CX sight impact client service? Five9’s brand new CX sight combines AI Professionals along with AI-empowered Individual Representatives to deliver hyper-personalized, easy consumerknowledge while lessening costs as well as improving productivity.
What was actually Five9’s( FIVN) key job in the Aragon Research study Planet 2025 file? Five9was installed as the absolute most key vendor in the artificial intelligence Representative Operating Systems in the ICC, 2025 file, acknowledging their strategic vision for AI-driven innovation in CX. When did Five9( FIVN) obtain the AragonResearch Study Innovation
Award
?
Five9 was actually formally introduced with the award on December 10, 2024, at the Aragon Transform 2024 awards event.